Policies

Shipping policy

ON HAND PROCESS:

PRODUCT MUST SAY "ON HAND" IN DESCRIPTION. If an item is listed as ON HAND it will ship out in 1-3 BUSINESS DAYS! All items are shipped via USPS PRIORITY MAIL 1-2 DAY SHIPPING! Items that say "Only _ amount on hand anything after pre order" is 9/10 no longer on hand.We tend to sell out within the first 5 minutes on Drop Day!

PREORDER PROCESS:

Each item is handmade and made uniquely for you. This process usually takes 2-6 weeks, depending on the items) in your order ITEMS SUCH AS TEES ARE SHORTER PRODUCTION TIMES. OUR MORE DETAILED ITEMS ARE PERFECTED WHICH CAUSES THEM TO TAKE A BIT LONGER. Processing time adds an additional week. Once your order is complete, you will receive your package 1-3 business days!

ALL customers are responsible for reading the terms and conditions POLICIES for the PREORDER before they check the box to complete their purchase. Details on shipping times will be listed vividly in detail in each customer's order confirmation which will be sent to them via. email. After purchasing a PREORDERED item, you are now fully committed to abiding by the duration of the PREORDER duration and will have to wait the duration of the process to have your item delivered. For updates on your PREORDER, We suggest your to follow our INSTAGRAM @SACARASYN, where we will post updates every few days on the progress of your PREORDER. All emails about order progress will not be answered until the bulk order for that desired product is completed and being shipped to each of the customers. Thank you

We are not responsible for any lost or stolen packages.

All shipment pricing is based on weight.

ALL SALES ARE FINAL

When making any purchases through our company, all purchases are FINAL. This means if an item is labeled as a PREORDER in the description of that particular product, refunds and chargebacks will not be accepted because we have installed a TERMS AND CONDITIONS box that is listed before completing your purchase saying that you accept the wait times and abide by our companies PREORDER fulfillment

REFUNDS / EXCHANGES

All purchases cannot be refunded or items will not be returned unless item is shown being defected or damaged within 1 week of the arrival of the delivery.      
To contact us about refunds and item exchanges, please reach out to our email team : sacarasynjp@gmail.com